Contact
For preorder updates, order questions, reward enquiries or help with a product, contact NazPrime. Include your order number so we can find your purchase.
Phone
Address
A.Navoiy 51, 23
Kokand, Uzbekistan 150700
Current Preorder Timelines
Delivery: 2–4 weeks from successful payment.
Tracking number: within 1–2 weeks of successful payment.
Help With Your Order
For a wrong, defective or poor-quality item, send your order number and a short video within 30 days of delivery. Our customer-care promise does not require a return shipment for these claims. For an undelivered order, send your order number; no product video is needed.
We aim to review and resolve issues within 24 hours of receiving the information needed to assess them. If a refund is issued, the time for it to appear in your account depends on your bank and payment provider.
To request cancellation, contact us within 24 hours of placing your order.
Gifts & Loyalty Enquiries
Contact us for help with your preorder PDF invitation, December mystery gift code, accumulated purchase count, tenth-product reward or late-delivery promise.
Leadership & Representation
Founder: Jamoliddinov Nazrulloh
Legal Representative: Biloliddin Maxramov